Castlerystore respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit Castlerystore, place an order, or contact us.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, billing address, shipping address, order details, and payment status. Payment card information is processed by third-party payment processors. We also collect device and usage information, such as IP address, browser type, pages visited, and referring URLs, through cookies and similar technologies.
How We Use Information
We use personal information to process orders, arrange shipping, handle returns and refunds, provide customer support, improve our website, prevent fraud, comply with legal obligations, and send marketing messages if you have opted in. We do not use your information for purposes that are incompatible with these reasons without notifying you.
Cookies and Similar Technologies
We use cookies and similar tools to operate the website, remember preferences, understand site traffic, and improve the shopping experience. You can control cookies through your browser settings. Disabling cookies may affect how the website works.
How We Share Information
We may share information with payment processors, shipping carriers such as USPS, UPS, and FedEx, information technology providers, analytics providers, customer support providers, legal authorities when required by law, and a successor entity in a merger, acquisition, or sale of assets. We do not sell your personal information.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information, including SSL encryption for data transmission. No method of transmission over the Internet is completely secure, so we cannot promise absolute security.
Data Retention
We keep personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or port your personal information, object to certain processing, withdraw consent, and opt out of marketing. To make a request, contact info@castlerystore.com.
European Economic Area, United Kingdom, and Switzerland
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process personal information under legal bases that include contract performance, legitimate interests, consent, and legal obligation. You may have the right to lodge a complaint with your local supervisory authority.
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information. To exercise your rights, contact info@castlerystore.com. We will not discriminate against you for exercising your privacy rights.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy. The updated version will be posted on this page with a new Last Updated date.
Contact
Castlerystore
3710 London Lancaster Road, Groveport, OH 43125, United States
Email: info@castlerystore.com
Phone: +1 614-906-2152